Rugstudio.com Complaint
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rugstudio repeatedly delayed shipments - rugstudio savafieh courtyard rug
This has been the most frustrating online shopping experience for me. we ordered a 6'x9' rug on 5/26, with an estimated ship date of 3-5 days (off the order page). On 6/9 we received an update that the ship date would be 6/13. On 6/17, an email revising this again to 6/20. on 6/30, an email stating they expect the order to be shipped that day. on 7/7, an estimate of 6/30! on 7/14, now a ship date of 7/30. with all of my emails, the response has been an automated email with a fictional future ship date (or in the case of the july email, a date in the past)
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Review Rating: 1 out of 5
Reviewed By: nkansagra
Company: Rugstudio.com
Product: rugstudio savafieh courtyard rug
Date Added: 10 years ago
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